Refund & Cancellation Policy

At WePayLoan, our commitment to customer satisfaction is unwavering. Our refund process is designed to be transparent and customer-centric, initiated only under specific conditions. Rest assured, we prioritise the confidentiality of your details and do not share them with any third party.

Conditions for Refund Initiation

Refunds will be initiated under the following circumstances:

  • Duplicate Loan Repayment: If the borrower has unintentionally repaid the loan twice, regardless of the means.
  • Excess Payment Received: In cases where WePayLoan has received payment exceeding the repayment value.
  • Early Repayment Mistake: If the borrower mistakenly repays the loan before the due date.
Client Satisfaction Resolution

In the event of client dissatisfaction, we encourage individuals to reach out for guidance. WePayLoan is committed to addressing concerns and enhancing satisfaction.

We strongly advise visitors and potential customers to thoroughly review our refund policy before making any payments. Understanding the terms ensures a transparent and informed financial transaction.

For eligible refund cases, the refunded amount will be credited to the respective bank account within 7 working days, offering prompt resolution to our valued customers.

Choose WePayLoan for a reliable and customer-centric financial experience.

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WePayLoan is a brand promoted by AGF FINLEASE INDIA LIMITED, (NBFC REGISTERED UNDER RBI B-14.01767).

Working Hours

Monday - Saturday, 10 A.M. to 8 P.M.

Contact

  • Address

    Plot no. 9 NSP, Unit No. 701, 7th floor ITL Twin Tower Road, Pitampura City, New Delhi, Delhi

  • Phone Number

    +91 9818402666

  • Email

    info@wepayloan.com

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